A complete range of engineering services to support, maintain and enhance your Pharmaceutical and Biotech processes, wherever you are.
Lifetime Services
You are not left to fend for yourself after purchase. Throughout the lifetime of the product a range of services are available, to improve performance, retain regulatory compliance, or maintain high levels of 'up time'. These lifetime services include calibration, training, maintenance contracts and equipment warranties.
While calibration and maintenance are the best known annual services, in addition you may require routine training, or electronic backup of process control data off-site. To improve budgeting and cost control, all of these services can be wrapped into an agreed annual service charge.
Performance Services
A 'business as usual' approach is not enough in today's competitive business environment. Simply maintaining existing plant and equipment to perform at original levels does not help you keep pace with changing market conditions. Our Performance Services team will work with you to improve your process to benefit your business.
We understand that needs vary, and no single solution will be optimum for all customers, so using our long experience across many industries we can improve your control and monitoring applications to maintain your competitive edge.
Response Services
These provide solutions to immediate needs. They include a main Service Centre, Field Service Engineers, Help-desk and Technical Support. All these resources are available to any Eurotherm customer, even without a maintenance contract.
Service requests can be handled by the sales office who will prepare quotations, raise orders and schedule an engineer to visit.
